Updating Existing Addresses for County Population Automation
When using the County Population tool, it’s important to note that Salesforce will not automatically trigger county population for existing addresses when you simply update or save a record. To ensure that counties are populated for existing addresses, you need to use the “Update County” field, also known as the update_county__c field.
For Salesforce to populate counties in existing address records, the “Update County” field (or update_county__c) must be checked. Once you check this field, the system will update the standard county fields associated with the record, such as the Billing County and Shipping County, based on the valid state and ZIP code combination.
In some cases, if the update_county__c field has already been checked for a record, but counties have not populated as expected, you may need to uncheck the box, save the record, and then check it again. This action forces the system to refresh the county population process and ensures that the counties are correctly populated in both the Billing and Shipping fields.
Once the “Update County” field is checked, the system will automatically update both the Billing County and Shipping County fields with the correct county values based on the state and ZIP code information. This ensures that both address fields are synchronized and correctly populated.
By following these steps, you can ensure that counties are populated in your existing records, even if they were added before the county automation feature was enabled.